A: We primarily serve Southern California, including Los Angeles, Orange County, Riverside, and San Bernardino, providing transportation to and from airports, cruise terminals, and for special events.
A: You can make a reservation by contacting us through our website, email, or phone. We recommend booking at least 24 hours in advance to ensure availability.
A: After making a reservation, you will receive a confirmation email with all the details of your booking, including the date, time, pick-up location, and vehicle type.
A: Cancellations must be made at least 24 hours before the scheduled pick-up time to avoid a cancellation fee. Please refer to our terms and conditions for more information.
A: Your driver will be waiting for you at the designated pick-up area, holding a sign with your name on it. We also provide the driver's contact information in your booking confirmation email for your convenience.
A: Yes, we can provide child safety seats upon request. Please let us know the age and weight of the child during the booking process so we can provide the appropriate seat.
A: Yes, you can make changes to your reservation by contacting our customer service team. Please note that changes may be subject to availability and additional fees.
A: We accept all major credit cards, including Visa, MasterCard, American Express, and Discover, as well as cash and corporate accounts. Payment is due at the time of booking.
